Welcome to the ITIL® Intermediate OSA (Operational Support and Analysis) course! This comprehensive training program is designed to equip you with the knowledge and skills needed to effectively manage and optimize IT operations within an organization. With a focus on operational support, incident management, and service request fulfillment, this course will help you enhance your IT service management capabilities and contribute to the overall success of your organization.
The ITIL® Intermediate OSA course is part of the ITIL® Intermediate certification scheme and is ideal for IT professionals who wish to specialize in operational support and analysis. This course provides in-depth knowledge of the operational processes and activities required to deliver and support IT services effectively.
Name
Email
Phone
Your Message
By providing your contact details, you agree to our Privacy Policy
Analyze and optimize the incident management process to reduce resolution time and improve customer satisfaction.
Implement a problem management system to proactively identify and resolve underlying issues, minimizing the impact of recurring incidents.
Enhance the service desk function by implementing self-service options, knowledge management systems, and improved communication channels.
Develop a comprehensive SLA monitoring and reporting system to track service performance and ensure compliance with SLA commitments.
Automate the request fulfillment process to streamline service delivery and improve response times.
This training course is designed to help you clear the Cloudera Spark and Hadoop Developer Certification (CCA175) exams.
With real world projects and immersive content built in partnership with top tier companies, you’ll master the tech skills companies want.
Skill Interface offered me just the right kind of program I was looking for. It provides me thorough knowledge of the subject from the basics to the most advanced level. I would recommend Skill Interface to all those who are seriously determined in building a career in this field.
I just completed SAP ERP training from this academy. It was a excellent experience to learn SAP from here. Overall good institute to learn the required course, well designed and planned training notes and project work. They has also assisted u in every step. Take admission here for better placement opportunity.
This is one of the best centers to gain SAP knowledge and get professional SAP certified consultant. I would recommend you to visit the center to know more. The trainers are good and they look after all the students. I would like to say thank you for your help and all you did to make a professional SAP certified consultant. Thanks again.
I did SAP HANA Training from this great Academy . For each topic they took practicals right after theory and also helped to prepare professionally. Helped in interview preparation.Cleared each doubt asked. They covered topics I missed during course and developed confidence also and provide good placement opportunity to everyone.
Best organisation which provides SAP training with industry live server only in India with assured placement. Their training methodology is practically driven covering end to end implementation blueprint and inter module integration. I’m satisfied with the training.
I pursued SAP HCM module from here. It was an overall good experience here starting from the admission assistance till getting placed with a good profile. I went through training during the pandemic time and it was a real challenge to get a job due to the slowdown in the market. But my faculties guided me well throughout the process. Not to forget trainer, he imparted maximum knowledge and guidance and still does. I am thankful to my family and the entire team to support and help me get the success.
Its very good SAP training centre for ABAP and any other SAP certification have friendly people , ready to help anytime, good system to practice SAP modules, also they provide placement assistance and career guidance session in the training. All faculties are so helpful with technical and any other queries.
This is a best place for those who are wants to get into SAP World. Here I got the best training from the industrial real-time faculty. I am really very lucky that I have choose ERP Pro to start my career in SAP. I really appreciate ERP Pro for the continuous support even after training and placement. I have gotten more value for the training I paid for. I would like to thanks the whole team of ERP Pro for their suggestions and constructive helped through out my training.
Online courses open the opportunity for learning to almost anyone, regardless of their scheduling commitments.
AspiringActive Students
Companies Upskilling Their Workforce
Industry-expert Instructors
Schedule a Demo
Call Us
WhatsApp
Company Name
Contact Person
Contact Number
Contact Email
Your Name (required)
Your Email (required)
Your Subject