The ITIL 4 Managing Professional Transition Module Training is an advanced-level course that builds upon the knowledge gained in ITIL v3. It covers the key concepts, principles, and practices of ITIL 4, including the four dimensions of service management, the ITIL service value system, and the service value chain. Through a combination of lectures, interactive discussions, and real-world case studies, you will learn how to apply ITIL 4 practices to improve service delivery, drive business outcomes, and align IT services with organizational goals. You will also gain insights into the latest ITIL 4 modules, such as ITIL 4 Specialist: Create, Deliver, and Support, and ITIL 4 Strategist: Direct, Plan, and Improve.
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